Sometimes a computer starts behaving weirdly - whether it be that it starts being slow, laggy, etc., it's always annoying and can hinder productivity. Here are our top tips for quick remediation of "weird" computer issues. If none of these steps fix the issue, please feel free to reach out to success@zipsec.com to schedule time to troubleshoot!
1. Start by turning the computer fully off. Make sure not to click restart, but to fully power "off" the machine. The reason this is important is because often times, a computer just needs a fresh start (to pull security updates, clean out bad processes, etc.) and a full shutdown ensures you start from a clean slate!
2. Then, unplug everything from the machine. Unplugging everything ensures that we can rule out a malfunctioning peripheral or docking station as the cause of poor performance.
3. Then, only plug in a direct power source - e.g., a charger for the computer. This will make sure that the computer wasn't being weird because it was low on battery (or thought it was).
4. Turn the computer back on and see if the issue persists after it finishes the normal startup process.
If these steps don't work, please feel free to reach out to schedule time. Hopefully though, this will get you up and running smoothly!